CANCELLATION, REFUND AND SHIPPING POLICY

PLEASE PRINT AND RETAIN A COPY FOR YOUR RECORDS

Cancellations:

By ordering a trial, you will be sent a thirty (30) day supply of the product and charged only $4.94 for shipping and insurance. If you feel that the product is not for you, you may cancel within fourteen (14) days from the date you place your order to avoid the purchase fee of $88.92 USD and enrollment in the auto-shipment program.

Your failure to cancel within fourteen (14) days from the date you place your order (“trial period”) shall result in your enrollment in the automatic monthly shipment program. The auto-shipment program will send you a monthly supply every thirty (30) days from the date your trial period expires for $88.92, per month. Except for returns, shipping is free for all auto-shipment orders. We do not cover return shipping.

Your membership in the automatic monthly shipment program shall remain in effect until it is cancelled. Automatic-shipment program cancellations must be received prior to the next scheduled shipping date. For questions or to cancel anytime, simply notify us via telephone by dialing 1-877-409-4137, via email at Info@TotalCleansePlus.com, or our web cancellation system at www.MyCleanseSupport.com. Upon cancellation, your account will be terminated and no further shipments will be made. Unless you opt to purchase the remaining portion of your trial shipment at a reduced price, no further charges will be incurred.

Returns and Refunds:

PLEASE REMEMBER TO CONTACT CUSTOMER SUPPORT TO OBTAIN YOUR RETURN NUMBER (RMA) PRIOR TO SENDING ANY PRODUCT BACK OR YOU WILL NOT BE ISSUED A REFUND

If you do not cancel within fourteen (14) days from the date you place your order, you may be eligible for a full refund. Refunds are for product costs only. We are unable to refund shipping and handling costs. Just send back the full, unopened thirty (30) day supply, in the original packaging, within thirty (30) days of receipt, via an RMA you can obtain by telephone by dialing 1-877-409-4137 or via email at Info@TotalCleansePlus.com. Please make sure you package returned items well, place your RMA outside of the package, include your name and address, and purchase insurance or delivery confirmation services. We will not provide credit for packages not received or damaged merchandise.

All other refund requests, including, without limitation, untimely cancellations, opened products, damaged products or products with damaged seals may be eligible for a partial refund, in our sole and complete discretion. Without the RMA, we cannot issue a refund. Please contact us at 1-877-409-4137 or via email at Info@TotalCleansePlus.com if there is a problem with the order you received. Returns are processed promptly upon receipt. Refunds are typically made in the same method used to place the order. Returns should be sent, along with an RMA, to the attention of Total Cleanse Plus - Returns, PO Box 153201 Suite 1005 Tampa, FL 33684.

Shipping:

Orders are shipped via U.S. Postal Service. Except for returns, shipping is free for all auto-shipment orders. Products damaged during shipping must be reported within two (2) business days of receipt to receive credit. We do not directly sell products in any jurisdiction other than the United States of America and may reject orders where the stated delivery address is outside the United States.

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